Solved

How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?

6 years ago

Hello Telekom,

 

How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?

 

Best Regads,

Kiran

1676

21

  • Accepted Solution

    accepted by

    6 years ago

    @KIRANKUMAR.V 

    You can just wait here. A "Teami" (employee of the Telekom-Hilft-Team) can contact you and "order" your eSIM profile. This will show up in your customer center and then you can instantly configure it on your phone. Your old standard SIM although will then be useless instantly.

     

    There are no extra charges for the eSIM.

    0

  • Accepted Solution

    accepted by

    6 years ago

    Hello @KIRANKUMAR.V

    Thanks for your time.
    Here like I told you one the phone the direction to download your eSIM-Code out of your customer center.
    1. Log in
    2. Choose your prepaid contract
    3. Go to My Sim cards (Meine Simkarten)
    4. You'll find your current SIM-Card and directly behind it will be eSIM
    5. Push Setting (Einstellung) -> activate eSIM (eSIM aktivieren) and you'll see the code.

    That's it.

    Greetings Karsten L.

    0

  • Accepted Solution

    accepted by

    6 years ago

    Hi @KIRANKUMAR.V,

    i sented the active eSIM profil, so it is ready for download now. Fröhlich Kind regards, Diandra S.

    0

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