How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?

Question

Hello Telekom, How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges? Best Regads,Kiran

FelixKruemel · Accepted Answer

@KIRANKUMAR.V You can just wait here. A 'Teami' (employee of the Telekom-Hilft-Team) can contact you and 'order' your eSIM profile. This will show up in your customer center and then you can instantly configure it on your phone. Your old standard SIM although will then be useless instantly. There are no extra charges for the eSIM.

Karsten L. · Accepted Answer

Hello @KIRANKUMAR.V Thanks for your time. Here like I told you one the phone the direction to download your eSIM-Code out of your customer center.1. Log in2. Choose your prepaid contract3. Go to My Sim cards (Meine Simkarten)4. You'll find your current SIM-Card and directly behind it will be eSIM5. Push Setting (Einstellung) -> activate eSIM (eSIM aktivieren) and you'll see the code.That's it. Greetings Karsten L.

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