‎Cancellation of internet contract before starting due to movement abroad

Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

Cancellation of internet contract before starting due to movement abroad

11 days ago

Hello, I had signed a contract with Telekom to replace my current internet provider Vodafone from May 2025 onwards. But due to my movement abroad, I will not be able to have the connection and thus would like to cancel the contract.

11 days ago
Hello, we need a registration certificate as notification (Meldebescheinigung). Best regards Tringa H.
2
Answer
from
10 days ago
Thanks for your response. I have the AbmeldungBescheinigung but I couldn't find the link where I can send it. Can you please tell me where I need to send the document.
Answer
from
10 days ago
Please send us the document to meinwechselberater@telekom.de with your Customer number. Best regards Tringa H.
Unlogged in user
Answer
from