Cancellation of internet contract before starting due to movement abroad

1 month ago

Hello, I had signed a contract with Telekom to replace my current internet provider Vodafone from May 2025 onwards. But due to my movement abroad, I will not be able to have the connection and thus would like to cancel the contract.

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    • 1 month ago

      Hello, we need a registration certificate as notification (Meldebescheinigung). Best regards Tringa H. 

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      1 month ago

      Thanks for your response. I have the AbmeldungBescheinigung but I couldn't find the link where I can send it. Can you please tell me where I need to send the document.

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      1 month ago

      Please send us the document to meinwechselberater@telekom.de with your Customer number. Best regards Tringa H. 

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