Solved
Confused on status of my order - need english assistance
6 months ago
Hello,
I signed up for an internet tarife with Telekom, and am supposed to have a technician come tomorrow, which still shows in my account details. However, I also received a letter in the mail stating that my contract was cancelled. I am confused and would love some clarity on what is happening. I tried to call the hotline, and they gave me the non-functional english hotline number (0800 33 01080). How can I get some assistance on this?
I can provide more details if required
Thanks
Josh
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Official Solution
accepted by
6 months ago
Hello @user_705fcb and thank you for the pleasant call.
We talked about the options. I'm sorry I couldn't offer you a better solution.
Feel free to write again if there are any other questions or requests I can help you with.
Have a nice day.
Kind regards
Malte
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