Do I need Glasfaser Modem 2?
vor 2 Jahren
Hello. I recently ordered an Internet to be connected to my house. I have small white box with "Telekom" in my house. I also have my own Speedport 4 router.
Telekom sent me Glasfaser Modem 2, do I need this, or do I have to send it back? seems like actual modem is installed in basement
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Hello @b2soft
There is definitely a fiber optic socket ( GF-TA ) in the basement or in the apartment? Please take photos.
You have a real fiber optic connection and the speed port can only do DSL. Therefore the modem is necessary
Best regards
Marcel
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vor 2 Jahren
Hello @b2soft,
I can help you to sort this out. Please fill in your profile informations, so that I can find your contract and call you.
The informations you type in there can only be seen by the members of the Telekom hilft Team.
After that, please tell me here, so I can have a look.
Kind regards Inga Kristina J.
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