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E0 error smart 4 plus
vor 3 Monaten
Hi! I would prefer to use phone support, but unfortunately don't speak German.
I'm trying to establish fiber optic connection via Speedport Smart 4 Plus router I just received, but I can't pass trough the initial phase due to E0 error on router (no cable connection?). I was trying everything like: reconnecting, resetting and so on, nothing works. Cable also is not broken or bended.
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bulich86
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vor 3 Monaten
In addition to the previous: is it technically possible to replace this trendy router with a “square” one without a table stand, because smart 4 does not fit into the wall-mounted connection box that I have in my apartment?
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Sven Ö.
Antwort
von
bulich86
vor 3 Monaten
Hello @bulich86 , I just tried to call you, but had no luck. Can you tell me, when you are available for a call?
Kind regards Sven
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bulich86
1 Sterne Mitglied
vor 3 Monaten
Hi, Sven. 16:40?
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Timur K.
Antwort
von
bulich86
vor 3 Monaten
@bulich86
I'm sorry that we haven't been in touch 🙏🏽 Unfortunately, your message didn't reach anyone yesterday 😓 Was a technician on site yesterday? We'll be happy to get back to you by phone from 16:40 👍🏽
Best regards
Timur
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bulich86
1 Sterne Mitglied
vor 3 Monaten
Hi Timur!
Thats OK.
Yes I had technicians yesterday. They fixed the optic fibed cable connection as I understood. I was not able to check the connection, because my activation link was an outdated, and I received the new one just this morning.
Now everything works fine, connection is fast and stable so far. Thank you!
But I have few questions:
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Sven Ö.
Antwort
von
bulich86
vor 2 Monaten
If you have any further questions, just let me know.
Kind regards Sven
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