Solved
Glassfaser - MagentaZuhause XXL - packet loss
23 days ago
Hi,
I have a problem that started about a week ago. I can't use some Ukrainian resources due to packet loss on one (as I can see) or several hosts on the route to the required host. For example: ukrsibbank.com
Currently, it's about 50% packet loss on host buca-b3-link.ip.twelve99.net, but earlier it was kiev-b3-link.ip.twelve99.net, but every time it's twelve99.net. I discovered its Arelion network and tried to contact them directly, but they said I must contact my ISP . As there is no access to any e-mail support or contact form where I can report such issues, I decided to ask here.
See attached screenshots.
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Accepted Solution
accepted by
21 days ago
Thank you all guys. The issue is resolved.
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4
Answer
from
21 days ago
The issue is resolved.
Thank you all guys. The issue is resolved.
VPN disabled?
0
Answer
from
21 days ago
VPN disabled?
The issue is resolved.
VPN disabled?
No. All connections are direct now, and only guest WiFi uses VPN now.
0
Answer
from
21 days ago
and only guest WiFi uses VPN now.
VPN disabled?
No. All connections are direct now, and only guest WiFi uses VPN now.
this leeds to „vpn disabled“
In other terms the VPN Tunnel was the source for the problem
Unlogged in user
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