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How do I get credit for a closed posting account?
vor 7 Monaten
Dear Telekom Customer Service,
I am writing to inquire about a credit on my April invoice dated March 22, related to posting account number xxxxxx0582. The invoice stated that I would receive a €3.81 credit on the next invoice. However, this account was only used for my router rental contract, which was canceled on March 14, so there won't be any further invoices for this account. My current landline and router contract is under posting account number xxxxxx2716.
Could you please advise how I can receive this credit now that the account has been closed?
Thank you for your assistance.
621
8
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Akzeptierte Lösung
akzeptiert von
vor 7 Monaten
@phongddo,
thank you for the pleasant call. I'm happy that we found a solution for your request.
If you have further questions or requests feel free to write again.
Have a nice day.
Kind regards
Malte
0