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I need a callback in English for my new connection set-up
vor 3 Monaten
Hello Telekom Team,
I upgraded my contract from MagentaZuhause M to L and trying to set-up my connection but it looks like it's not working.
Also, I returned my old devices, but I am still being charged for them.
If an agent who speaks English can please call me for support.
Many thanks in advance.
550
12
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Community Guide
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Normally there is no need to change anything, including the router.
Unfortunately you do not tell us anything about the old one and the new one.
(I am a Telekom customer, as most forum members)
11
Antwort
von
vor 2 Monaten
@Effa
Great, we were happy to help 😊 If there's anything else, you can always get in touch here 👍🏽
Best regards
Timur