I need a callback in English for my new connection set-up

vor 4 Monaten

Hello Telekom Team,

 

I upgraded my contract from MagentaZuhause M to L and trying to set-up my connection but it looks like it's not working.

Also, I returned my old devices, but I am still being charged for them.

If an agent who speaks English can please call me for support.

 

Many thanks in advance.

552

12

  • vor 4 Monaten

    Effa

    I upgraded my contract from MagentaZuhause M to L

    I upgraded my contract from MagentaZuhause M to L
    Effa
    I upgraded my contract from MagentaZuhause M to L

    Normally there is no need to change anything, including the router.

    Unfortunately you do not tell us anything about the old one and the new one.

     

    (I am a Telekom customer, as most forum members)

    11

    Antwort

    von

    vor 4 Monaten

    @Effa

     

    Great, we were happy to help 😊 If there's anything else, you can always get in touch here 👍🏽

     

    Best regards
    Timur

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