Ich kann mein Bose Home Speaker 300 und Tuya smart Licht nicht mit dem neuem Telekom SPEEDPORT SMART 4 verbinden nden

7 months ago

Ich hab am 26.08.2024 im Telekom Shop Essen Steele Speedport Smart 4 gekauft, leider konnte ich keine Verbindung zum Lautsprecher u. Licht herstellen. Ich habe mit dem Verkäufer das Problem geschildert 

das der Speedport Smart 4 sich nicht verbindet mit Bose Home Speaker 300 und CEYLEE TUYA Smart Licht.

Der Verkäufer hat gesagt ich sollte WPA 2 einstellen. Leider hat das nichts gebracht. Dann hab ich die Firma halcom IT in Essen übergeben auch nicht gebracht hat 40 Euro gekostet der rat der Firma ich soll mir eine Fritz Box kaufen.

Ich hab 189.99 im Shop bezahlt und den Smart 4 nicht gebrauchen. Wenn ich mein Geld auf mein Handy verbraucht 

habe werde ich die lange Treue zur Telekom beenden.

 

113

4

  • 7 months ago

    @Jürgen Wagner 

    wie kann dir nun hier geholfen werden?

     

    Ich vermute mal stark dass ein ausschalten des 5 GHz WLAN in Verbindung mit der Umstellung auf WPA 2 genügt hätte alle Komponenten ans Netz zu bringen, mit dem Smart 4.

     

     

    3

    Answer

    from

    7 months ago

    Hallo @Jürgen Wagner,

     

    hast du den Tipp von @der_Lutz ausprobiert? 

     

    Viele Grüße

    Heike 

    Answer

    from

    7 months ago

    Ja hab ich alles schon gemacht. Besten Dank für die Hilfe, ich Kauf mir eine Fritzbox.

    Answer

    from

    7 months ago

    Hallo @Jürgen Wagner, 

     

    vielen Dank für deine Rückmeldung. 

     

    Viele Grüße

    Heike 

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