internet disconnects

vor 9 Monaten

I have been a user for many years, and it often happens to me that 2 to 3 days a week the internet goes out every 5 minutes. I spent a lot of money on new routers and modems  the problem always comes back. Sometimes there won't be a single interruption for the whole month, but sometimes it's simply unbearable.... the last two days it's been constantly cracking

135

3

    • vor 9 Monaten

      Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
      https://www.telekom.de/hilfe/hilfe-bei-stoerungen

       

      @mario.kristic 

      0

    • vor 9 Monaten

      @mario.kristic 

       

      The most important informations are missing.

       

      - Did you already inform the hotline about your a.m.  problem? - 

         Both the hotline and the Telekom team here employ staff who speak English.

       

      - Has a technician already checked the connection?

       

      - Tariff and booked speed?

       

      (übersetzt mit DeepL)

       

      - Error messages from the unnamed router?

       

       

      1

      Antwort

      von

      vor 9 Monaten

      Hey there @mario.kristic!

       

      We're more than happy to check up on your connection! Fröhlich I'd suggest to carry on the conversation on the phone and discuss further details there.

      Would tomorrow work for you at all? Please let us know, if there is a specific timeframe works for you! Fröhlich 

       

      Kind regards

      ^Christian

      Uneingeloggter Nutzer

      Antwort

      von

    Uneingeloggter Nutzer

    Frage

    von

    Das könnte Ihnen auch weiterhelfen

    in  

    992

    0

    1

    in  

    649

    0

    6

    Gelöst

    in  

    1768

    0

    4

    Gelöst

    2076

    0

    6

    Gelöst

    in  

    3592

    0

    2