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14 hours ago
The Hotline is 0800 330 1000
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14 hours ago
I appreciate it but the hotline only speaks German and i only speak English.
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14 hours ago
I appreciate it but the hotline only speaks German and i only speak English.
Then you should at least provide some details on the devices you are using and describe in more detail what exactly is not working.
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13 hours ago
Hey @IsiahArauz, đź‘‹
thanks for the nice phone call. We've checked your case together. As I mentioned, I’m unfortunately not able to restore your internet connection over the weekend. To help you out, I added free data to your mobile plan.
I also created a ticket with our IT department to find a solution. As soon as we know more, we’ll let you know right away.
If you have any questions in the meantime, feel free to contact me here.
Best regards,
Jonas
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