IP Problem Wordpress seite

vor 2 Jahren

Hi all,

 

i have a blog that i am working on that is a wordpress site. For some reasons i can access it when I use the hotspot per mobile phone, but never was able to load wit with my WLAN (Telekom). I used to do the trick of just restarting the wifi - hence changing IP address, and it used to work. But now even when i restarted wifi, it doesn't load.

 

I contacted the website hosting service and they said there is no problem on their server. It is an IP Problem in my home wifi, like a firewall or something. Has anybody had the same problem and how did you solve it? 

 

Many thanks

Quynh

320

6

  • Community Guide

    vor 2 Jahren

    @quynhly.hk  schrieb:
    It is an IP Problem in my home wifi, like a firewall or something.

    You could try to set up another DNS Server in your router. For testing purposes, you might want to try 1.1.1.1 (Cloudflare), 4.4.4.4 (Google) oder 9.9.9.9 (Quad9).

     

    Also, if the URL of your blog is not secret, please post it here so that we can check if this is a general Telekom DNS server issue oder indeed just one of your local wi-fi.

     

    Best wishes,

    Thomas

    3

    Antwort

    von

    vor 2 Jahren

    Thank you Thomas I have a Speedport Smart 3, I"ll google it!

  • Telekom hilft Team

    vor 2 Jahren

    Hello @quynhly.hk,

     

    do you mean that you can't work on the site when you're connected with your wifi (problems with the wp-login, redirect or an error?)?

     

    Or can't you even look at the site, like a guest viewer? 

     

    It might be an issue of the configuration of the router. Did you try to reset it to factory settings and let it get online by itself again, without installing a backup file? Then it has the standard settings. 

     

    Best regards Inga Kristina J. 

    1

    Antwort

    von

    vor 2 Jahren

    Hi Inga, I cannot do both, work as a wp-admin or view the site. I will try all of your suggestions. Thank you

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