Gelöst

Kabel Fehler e1

vor 4 Monaten

Good afternoon,

 

I'm sorry my German is not good enough yet, I hope English is not a problem.

 

Today the wifi was gone from a minute to another and it is not connecting ever since.
The error code is Kabel Fehler e1, but all the cables fit nicely.
What else can cause this error message? I can't even go the the speedport.ip site, it also does not connect (I'm using my mobile internet as I'm writing this).

Our router is a Speedport smart 4 typ A. 


Could you please help me? We can't really work without internet.

 

Thank You.
Dénes

140

6

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    1 Sterne Mitglied

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    vor 4 Monaten

    Thank you for your help.

    The internet came back before I had a chance to report a fault.

    At least now I know where to turn to in the future (I hope there's going to be no problem though).

    1

    Antwort

    von

    vor 4 Monaten

    @Dénes

     

    Thank you for your contribution to our community 🙂 

    You have already received the link to our troubleshooting page where you can report it 🙌🏽 I am very pleased that the internet connection is working again 😊 If there is still something wrong, please feel free to report it here 👍🏽

     

    Best regards
    Timur

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