Since weeks, I only get max. 90Mbit/s DSL sync rate.
I already opened a trouble ticket, and talked to a technician. He convinced me, that my router was too old and sold me a new Speedport 4R Type A.
Sure enough, the DSL sync rate didn't get any better.
My trouble ticket has been closed, even though I stated clearly, that the problem still isn't solved.
I expect to receive the DSL bandwidth that I paid for, and nothing less.
Please re-open my ticket and find a solution. The problem clearly isn't related to my Speedport. Look deeper at my PPPoE concentrator STAJ00.
Sample log message:
(PAM001) Internetverbindung wurde mit der Download-Bandbreite: 84716 kbit/s und der Upload-Bandbreite: 30121 kbit/s hergestellt.
vor 17 Stunden
Hello @theRealTom,
thank you very much for the pleasant call.
Our technician will take a closer look at your connection at tomorrow's appointment. I will call you again afterwards to discuss further steps.
Kind regards
Jonas
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vor 15 Stunden
Thanks Jonas for your timely call. It was a pleasure talking to you. Let's see what the technician can do tomorrow.
Thanks!
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