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Akzeptierte Lösung
akzeptiert von
vor 4 Jahren
Hallo Thomas,
vielen Dank für die Rückmeldung.
Dann können wir jetzt noch den Versuch starten, die Fernbedienung einmal zurückzusetzen und wenn danach die Lautstärkeregelung weiterhin nicht funktioniert, müssten wir einen Austausch veranlassen. Wie die Fernbedienung zurückgesetzt wird, ist unter https://telekomhilft.telekom.de/t5/Fernsehen/Media-Receiver-Fernbedienung-funktioniert-nicht/ta-p/3633772 beschrieben.
Damit wir bezüglich eines Austausches mit Dir Verbindung aufnehmen können, hinterlege uns bitte Deine Daten in Deinem Profil unter https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata und gib uns anschließend eine Rückmeldung.
Gruß
Ingo F.
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