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Moving to a new apartment
vor 2 Jahren
I am moving to a new apartment, but the apartment does not have Telekom as internet provider(Magenta Zuhause).
Can I switch my contract in this case or what do I need to do?
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Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Hi @Emeka,
thank you for the pleasant call. As we have discussed the Telekom can't provide you with an internet connection at your address therefore you have special right to cancel the contract. You can use this online form to cancel the contract.
If you have further question shoot me a message.
Sören G.
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