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Moving to a new apartment

2 years ago

I am moving to a new apartment, but the apartment does not have Telekom as internet provider(Magenta Zuhause).

 

Can I switch my contract in this case or what do I need to do?

 

346

11

    • Accepted Solution

      accepted by

      2 years ago

      Hi @Emeka,

       

      thank you for the pleasant call. As we have discussed the Telekom can't provide you with an internet connection at your address therefore you have special right to cancel the contract. You can use this online form to cancel the contract.

       

      If you have further question shoot me a message.

       

      Sören G.

      0

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