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vor 5 Jahren
I have already informed the technical department about this issue.
The reason, why you haven't gotten a confirmation yet, is because we don't know when we can "plug you in" essentially.
I will get back to you as soon as I got some new information.
Kind regards Nico B.
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0
vor 5 Jahren
Sorry for the delay in messages.
The construction team will now focus on recovering the demarcation point to ensure, that a connection will work.
I will get back to you as soon as I get more information regarding this topic.
Kind regards Nico B.
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3
von
vor 5 Jahren
Hi Nico,
Thank you for checking my order.
Can T-telekom suppply internet to my apartment? or is it out of capacity?
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von
vor 5 Jahren
it is actually out of capacity.
If you are a tenant, you would have to speak to your landlord about a new demarcation point.
If you don't want to do any of this, you can cancel your order.
Kind regards Nico B.
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von
vor 5 Jahren
Hi Nico B,
Does that mean without contact my landlord, there is no way to get the internet service from T-telekcom?
If yes, please could you help me to cancel this order? I already got delivered router, and the order which is combined with this internet order(applied cell-phone discount for purchasing internet service together).
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Uneingeloggter Nutzer
von
vor 5 Jahren
sorry, for the late response.
I'm pleased to help you. If you want, I will check your contract.
When do you have time? I would like to contact you.
Greetings Khaled A.
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1
von
vor 5 Jahren
Hi Khaled,
Please contact me on Monday if it's okay for you.
Unfortunately, I don't speak German...
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Uneingeloggter Nutzer
von
vor 5 Jahren
ok, no problem, we can speak English.
I will not work on Monday.
My colleagues can contact you
Or on Tuesday, I will contact you after 6 pm?
Greetings Khaled A.
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3
von
vor 5 Jahren
Hi Khaled,
that is great.
I guess it's better to speak with you than your colleagues as I believe you fully understand the situation I faced. So please call me anytime on Tuesday.
Thank you.
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von
vor 5 Jahren
Khaled A.
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von
vor 5 Jahren
Khaled A.
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Uneingeloggter Nutzer
von
vor 4 Jahren
0
11
von
vor 4 Jahren
0
von
vor 4 Jahren
Hi,
I haven't received the confirmation.
Yes, could you do so?
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von
vor 4 Jahren
0
Uneingeloggter Nutzer
von
Uneingeloggter Nutzer
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