Hey ,

i wanted to upgrade my internet speed and i did as far as i knew changed the contract to a different speed and received all relevant confirmation on my email and a new technicians appointment, which I did find confusing since the landline was already setup. Now I looked up my appointment out of curiosity today and it shows that the upgrade has been cancelled. I tried going through the process again of upgrading but it won't let me . If anyone could offer some insight on the matter , that would be appreciated,

Thank you,