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Informieren Sie sich über unsere aktuellen Internet-Angebote.
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
Informieren Sie sich über unsere aktuellen Internet-Angebote.
2 months ago
@Dharani
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Click on your avatar in the top right corner, then go to Settings:
1. Enter your phone number.
2. Enter your customer number.
3. In the "Additional Information" field, indicate the best time to reach you by phone. The team is active here daily from 7 a.m. to 11 p.m.
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2 months ago
@Marcel2605
Hi Marcel,
I have updated the details as mentioned. I don't have customer number yet, hence I have given the order number.
Please help to proceed further.
Thank you.
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1 month ago
Hello @Dharani,
like my colleague said, the appointment is on the 27th of august. However, I do not see any time change.
Did you get a confirmation for that? When did you try to change the time?
Kind regards
Belana
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1 month ago
Hi @Belana M.
I haven't changed the time for the technician visit. I have selected the time as 12 - 18:30 while ordering the internet .
Regards,
Dharani
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1 month ago
Hi @Dharani,
the appointment is the 27.08.2026 08:00 - 16:00.
That is also the appointment that is in order confirmation.
The selection is only a preference not a confirmation sadly.
Kind regards
Belana
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