Dear Telekom team,
I applied for a fiber internet connection on April 23, and the modem surprisingly arrived earlier than expected, on April 25. However, I was informed that the activation link is scheduled to be sent on April 29, based on the estimated delivery date of the modem. I couldn’t help but smile at this situation. Would it be possible to speed up this process? Since I already have the modem, getting the internet connection up and running sooner would be really helpful for me. Thank you in advance for your support.
Best regards,
Ceyhan
vor 2 Monaten
Hey @mes_jay,
unfortunately we can't speed up the process.
So you'll need a little more patience.
Kind regards
Louisa
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