Solved

Speed Port type 4 ( not working with other internet provider)

30 days ago

I just recently  got internet from 1und1 and trying to activate it with using speed port router but every  time I uses my username and password  which are correct and I am also getting  the DSL connection  it just get the error that internet was not established  during the time. 1und1 service provider asked to put "H" in the beginning of username but that didn't  work either not sure what to do

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    • 30 days ago

      Is the LED (in the middle) from Speedport Smart 4, green or yellow?

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      30 days ago

      Its yellow and blinking

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      30 days ago

      Hi @Kashan,

      thank you for the message. 
      The Speedport Smart 4 is mainly designed for our connections and may only function to a limited degree with different networks. Please verify the specific login details and configurations with your new provider to ensure the connection is successful.

      Best regards Fadi R.

       

       

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    • Accepted Solution

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      30 days ago

      Hallo @Kashan  

      Please test with activated "Use VLAN ID"   -   "7"

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      30 days ago

      That's awesome, this actually  worked with VLAN ID:7 

      Thank you @aluny  I am glad I reached out to this forum

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