Speedport Pro unable to establish DSL tunnel
5 years ago
Hello,
My Speedport Pro is unable to establish a DSL tunnel. I am currently running on LTE . I've tried to reset the device multiple times and reestablishing the connection with no success. The device originally had three yellow lights and then went to one green and one yellow. I have entered in the correct DSL access data. Is my device faulty, is the telephone port bad, or is the DSL servers no good in my area? Please help.
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5 years ago
Since when did this issue occur?
Has it worked before?
When can I call you regarding this situation?
Kind regards Nico B.
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5 years ago
Thank you for responding back. I have spoken to a representative about 15 minutes ago, she has ordered a replacement Speedport Pro for me. This issue has been starting since 2100 on 11082020. Hopefully the new device works. I will update the status of the new device once received.
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5 years ago
Feedback about the replacement would be great.
Kind regards Nico B.
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