Speedport Smart 2 connected to internet but no wifi connection.

vor 5 Jahren

Apologies I do not speak german. My Speedport Smart 2 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the WLAN and Status have white lights. I tested the speed through the DSL Help app and received an error. Can someone please help?

629

5

  • Telekom hilft Team

    vor 5 Jahren

    Hi @astylianou1989,

    welcome to our community, good to see you here!

    I found that there already is an appointment made with our technical field service for fixing your connection.

    As I couldn't reach you on the phone just now, I can't give you any details here.

    Are you informed about our colleague to come?

    If not or I can help you in any other way, please feel free to get back to me.

    Kind regards
    Anna Si.

    4

    Antwort

    von

    vor 5 Jahren

    Hi Anthony,

    good to know that! I found your connection stable and working, so I guess it's all done. Fröhlich

    Kind regards,
    Anna Si.




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