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Speedport Smart 2 connected to internet but no wifi connection.

6 years ago

Apologies I do not speak german. My Speedport Smart 2 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the WLAN and Status have white lights. I tested the speed through the DSL Help app and received an error. Can someone please help?

665

6

    • Accepted Solution

      accepted by

      6 years ago

      Hi Anna, your colleague came over and resolved the issue earlier today. Internet was working when I left the flat, but let me know if you see anything different on your side.

       

      The fault was due to incorrect wiring outside the building.

       

      Thanks,
      Anthony

      0

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