Dear Telekom team, 

 we are using a speedport smart 2 router for Wi-Fi. We are not using any phone at the moment. We recently changed our apartment and a technician visited us last week and started the WiFi at our new address. Everything was going fine but from yesterday the Internet is not working. I can see continuous white light on status as well as wlan. But the Internet is not working. I did the basic switch off and switch on as any layman does, but that did not help. So I read the blogs over here and there was a suggestion to do factory reset. So I did that also by pressing the reset button. Afterwards everything started and still there is no Internet. I am getting a statement to sign in to network. If I go there and enter the details it shows speedport status - no connection. If I further see the status information there is a problem in DSL link : incorrect warning unfortunately your speedport cannot establish a DSL connection. There seems to be a wiring problem. Check that your speedport is wired correctly.

I have done everything that is possible. But still the problem remains like that. Please help me. I need to do home office.