Gelöst

Correlation-ID Google für Rückerstattung

vor einem Jahr

Hallo zusammen, 

 

für eine Erstattung bei Google bzgl. unrechtmäßiger Abbuchungen nach einem Hack, benötige ich die sogenannte Correlations-IDs zu den Transaktionen. Bisher konnte mir niemand bei der Telekom dabei helfen oder diese finden. Könnt Ihr mir helfen?
Ohne diese IDs kann ich leider keinen Antrag auf Rückerstattung stellen und es geht um insgesamt 19 Transaktionen mit einem Wert von insgesamt ca. 400 EUR. Traurig

 

Ich hoffe Ihr könnt helfen!

 

Danke und liebe Grüße

 

417

23

  • Akzeptierte Lösung

    akzeptiert von

    vor einem Jahr

    @KNellessen,

     

    vielen Dank für das nette Gespräch.

     

    Ich mache die E-Mail jetzt fertig.

     

    Liebe Grüße

    Mandy S.

    0

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