SMS Delivery Failed

Question

I have activated my Sim Card on 11th May 2021.&#xa0; Inbound/Outbound Calls are working fine. However, SMS service is not working. I send a message to my friends in Germany on Telekom or other German networks. I got the error as shown in picture below.&#xa0;&#xa0;I have already performed below steps:Send SMS by adding *T# before the message - No luckDial *222# - Getting Request Failed pop upVerified the Message Settings - It's configured as per recommendationMy Phone details are:Samsung S10+Android 11Software Updates - Up-To-Date&#xa0;

Karsten L. · Accepted Answer

And that's the reason the SMS won't be delivered. You need credit on your Prepaid card to send SMS to people who are using another provider. You had 10,00€ credit at the beginning. 9.95€ got used to activate the MagentaMobil M Prepaid Option. Just 0,05€ left, and you need 0,09 to send an SMS to a friend who is using another provider.You can top up your credit online.:)RegardsKarsten L.

Karsten L. · Answer

Hello @pervaiz.bilalAre you texting friends who are also using telekom? With your MagentaMobil Prepaid M you are using an SMS flat rate to others who are also using telekom. If you are trying to send an SMS to a person who is using another provider the SMS would cost 0,09€ (Price 15 May 2021). You have also a flat rate to call your friends who are using telekom and 200 Minutes to call people who are using another provider.RegardsKarsten L.

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