Gelöst

eSim to Physical sim

vor 3 Jahren

Hi Telekom team

 

I would need to switch my eSim with Physical sim. Is there any way that I can order physical sim and switch it in my phone without visiting Telekom shop. On customer portal I found that I can order eSim but I was not been able to find hot to order Physical sim. Also is there a way to order physical sim but to have my eSim disabled only after having my physical sim in phone. I want to avoid time when I will not be able to use my phone. 

 

Regards

354

3

  • Akzeptierte Lösung

    Telekom hilft Team

    akzeptiert von

    vor 3 Jahren

    Hello @internet76431,

    sorry for the late reply. I'm happy to help you with your request.
    On which time are you availabe for a call?

    Kind Regards
    Malte M.

    1

    Antwort

    von

    vor 3 Jahren

    Hi

     

    Actually I do not need help anymore. I have visited Telekom shop and exchanged eSim for physical sim. 

     

    BR

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