Solved
eSim to Physical sim
4 years ago
Hi Telekom team
I would need to switch my eSim with Physical sim. Is there any way that I can order physical sim and switch it in my phone without visiting Telekom shop. On customer portal I found that I can order eSim but I was not been able to find hot to order Physical sim. Also is there a way to order physical sim but to have my eSim disabled only after having my physical sim in phone. I want to avoid time when I will not be able to use my phone.
Regards
393
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Accepted Solution
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4 years ago
sorry for the late reply. I'm happy to help you with your request.
On which time are you availabe for a call?
Kind Regards
Malte M.
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4 years ago
Hi
Actually I do not need help anymore. I have visited Telekom shop and exchanged eSim for physical sim.
BR
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4 years ago
allright. Thank you for your feedback.
Glad to hear that my colleauges could be helpful already. Feel free to write us again, if you've got more questions or other requests. Have a nice evening!
Kind Regards
Malte M.
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