Solved

iPhone XR mit esim wiederherstellen

6 years ago

Servus beinand,

 

ich habe ein IPhone XR mit IOS 13.1.1

Das Gerät ist mit einer normalen und mit einer eSim bestückt.

Ich muss das Gerät zurücksetzen und als neues IPhone konfigurieren bzw. vielleicht auch aus einem Backup heraus wiederherstellen, das weiß ich aber noch nicht.

 

Was passiert mit der eSim ist die nach der Wiederherstellung automatisch neu aktiviert?

 

Viele Grüße 

4439

13

  • Accepted Solution

    accepted by

    6 years ago

    Hallo @Bettina.Hiesgen 

    nein die eSim im iPhone wird bei einem zurücksetzen gelöscht und muss danach neu eingespielt bzw aktiviert werden.

    Dies geht momentan immer noch nicht selbst im Kundencenter, daher musst Du Hotline anrufen und um ein neues Profil bitten.

    0

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