Hello,

I'm trying to sign up with a MagentaMobil plan, by porting my phone number from EDEKA-Smart.

I've received an e-mail telling me there was a problem and to call 0800 5726252. I've called, but wasn't able to talk to anyone that speaks English. I was given the phone number 0800 3301080 and told it's for English support, but when I call it I get a German message telling me they can't put me through.

Is there any other way to get support for my order in English?

Thanks!