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New Telekom Contract, Cannot Receive SMS Messages
vor 8 Monaten
Hello,
I activated my new SIM card yesterday for my new contract with Telekom, and I am unable to receive SMS messages. My husband has an android phone, and I have an iPhone, and I am not able to receive texts from him.
When dialing ‘*223#’, I get an error message saying ‘Error performing request, unknown error’.
Can someone please help me with this?
123
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Community Guide
vor 8 Monaten
Apple, hopefully -> If you can't send or receive messages on your iPhone or iPad - Apple Support
First thing to check would be if you have MMS switched on.
Good luck!
Thomas
0
5 Sterne Mitgestalter*in
vor 8 Monaten
Hi @McKenzie McMullan
Are you sure it was SMS and not RCS Chat?
This doesn't work on the iPhone.
2
Antwort
von
vor 8 Monaten
Hello,
Unfortunately nothing in the instructions from Apple have worked, and I’m unfamiliar with RCS chat…however I just came from a different provider and was using this same phone and phone number just days ago and we were able to text just fine.
5 Sterne Mitgestalter*in
vor 8 Monaten
@McKenzie McMullan
https://www.handyhase.de/magazin/sms-mitteilungszentrale/
But have you also used the new SIM?
Are you directly with Telekom or with Freenet?
23
Antwort
von
vor 7 Monaten
Sorry I guess I’m just not understanding how that could be the issue. I originally had a SIM card with ALDI TALK, and he was able to text me just fine. Also, his provider is T-Mobile so I cant understand how they would have issues with communication with Telekom.
I will ask him to check but I just don’t understand how moving from ALDI TALK to Telekom stopped him from being able to text me.
5 Sterne Mitgestalter*in
vor 8 Monaten
@Carolin L.
du meinst bestimmt @McKenzie McMullan
1
Antwort
von
vor 8 Monaten
Korrekt, danke dir für den Hinweis, @→Mataimaki← 😎
Freundliche Grüße
Carolin L.