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Not receiving verification texts
vor einem Jahr
I switched to my German number, and I have been unable to receive verification text messages from certain accounts (American based) - specifically my bank. I am unable to access these accounts because the texts won’t deliver to my phone.
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RoadrunnerDD
5 Sterne Mitgestalter
vor einem Jahr
In what Form did you state the number?
Is it possible that your accounts did not support sending international sms?
Are you able to receive messages from other senders (german)?
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Vgcon
Antwort
von
RoadrunnerDD
vor einem Jahr
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teezeh
Community Guide
vor einem Jahr
If you receive text messages (SMS) in general on the German number, the problem is most likely on the sender's side (no international messages due to higher cost, maybe). Does your bank offer alternative 2FA measures, for example OTP via an authenticator app? Then use those instead – those are more secure, anyway, because they cannot be attacked via SIM swapping.
Best wishes,
Thomas
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Vgcon
1 Sterne Mitglied
vor einem Jahr
My only option is the phone number (which is really a dumb idea), and the company shouldn’t have problems with sending codes internationally because it caters to people staying outside of the US. I don’t know if it’s an issue because they send via short code numbers rather than actual phone numbers.
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