Solved

Number porting from Premium-Sim to existing Magenta L

1 day ago

I just got my Magenta L Prepaid sim and its activated already. Now I am trying to port my existing mobile number from PremiumSim to this prepaid contract. But could not found any information, on how to do that. There is no option in the Magenta App and also in My Magenta web portal.

I have already cancelled my contract with Premium-Sim and ready for porting by in Telekom, could not find any form or page to do that.

Confusing is, when I fill the opt-in form, it says I need to make a new contract when porting is ready but I already got the prepaid sim contract.

Can anybody help me with this?

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    • Accepted Solution

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      1 day ago

      A phone number cannot be ported to an existing contract with Telekom

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      1 day ago

      so its only possible before getting the prepaid contract?

      from

      1 day ago

      Yes

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      24 hours ago

      Good evening @Airish ,

       

      firstly welcome to our community.

      I saw that @CobraCane  has already given you the right advice.

      Unlike in the case of a landline contract, it is not possible to port a phone number to an existing mobile phone tariff.  

      I'm sorry I don't have any other information for you.

       

      Best regards,
      Kathrin

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    • 24 hours ago

      If you want to have your old number ported to a Telekom prepaid L then you need to click on the following button in the frame of ordering online

       

      While proceeding you will need to answer the question in your case like that:

       

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    • 21 hours ago

      Thanks everybody for the quick replies. I have now cancelled the prepaid contract that I bought from the shop. And will place a new order online with number portability option.

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