Solved

Signing up for Telekom without a German phone number

1 year ago

Hope it's okay that I post in English!

 

I have just moved to Germany and am trying to obtain a German cell phone number/service plan. After looking a various cellular service providers, I decided to sign up for Telekom's  Magenta Mobil Prepaid L (15 GB) plan with eSIM.  

 

The problem is that a German phone number is already required to purchase. I do not have a German number, and my USA number is not accepted. Is there any way to sign up for plan first, then use this number on the account?

 

Thanks in advance for the assistance!

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    • Accepted Solution

      accepted by

      1 year ago

      Thank you very much for your time @TylerK

       


      Please try to use a callback number like 0171 1234567 Fröhlich 

      That should work! 

      Fingers crossed for you and I would be very glad, if you could give me a feedback if that worked! 

       

      Kind regards

      Caro 

      3

      from

      24 days ago

      Hi, I tried following this advice and it did not work for me.  I receive an error that says "an unexpected error has occurred.  Please try again."

      How should I proceed?

      Thank you!

      0

      from

      24 days ago

      EM_
      Hi, I tried following this advice and it did not work for me.  I receive an error that says "an unexpected error has occurred.  Please try again." How should I proceed? Thank you!

      Hi, I tried following this advice and it did not work for me.  I receive an error that says "an unexpected error has occurred.  Please try again."

      How should I proceed?

      Thank you!

      EM_

      Hi, I tried following this advice and it did not work for me.  I receive an error that says "an unexpected error has occurred.  Please try again."

      How should I proceed?

      Thank you!

      @Carolin L.  @Erdogan T.  & Co.

      wer kann hier helfen - Danke!

      Who can help here? Thanks!

      Gruß

      Waage1969

      from

      24 days ago

      Hello @EM_,

       

      I'm happy to help you there. Please fill in your details at your profile, so I can take a closer look.

       

      Kind regards

      Malte

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