Hallo!

I'm an international student who just arrived in Germany. Upon searching for a net provider, I came across Telekom and ordered MagentaZuhause L with Speedport Smart 4. I have almost no knowledge of the German Language and I am scared that I will do something wrong on the day of my appointment. It's been a week without any internet for me and the appointment is still two weeks far. I don't want to make any mistake so as to cause more delay.

Is it possible that English can suffice for the appointment? I am a little anxious since as a student, an internet connection is a big requirement and it's taking so long for the setup to happen. Any chance I can get in touch with a Telekom support member?

What steps do I need to follow before and after the appointment?