Solved

Voicemail App

5 years ago

Hallo,

meine Voicemail App funktioniert nicht mehr. Habe sie schon deinstalliert und neu installiert ,aber nach der Einrichtung ist meine Handynummer wieder weg und auch das nochmalige Wiederherstellen funktioniert nicht.

663

12

  • Accepted Solution

    accepted by

    5 years ago

    Hallo nochmal, 

    jetzt hat es geklappt. Vielen Dank für die schnelle Hilfe und viele Grüße 

    Holger

    0

  • Accepted Solution

    accepted by

    5 years ago

    @h.spremberg

    Ja, perfekt. Dann lag es tatsächlich an der falschen Mobilbox Option. Toll, dass wir gemeinsam den Fehler so schnell gefunden haben. Fröhlich

    Ein angenehmes Wochenende wünsche ich noch.

    Viele Grüße
    Lilia N.

    0

  • Accepted Solution

    accepted by

    5 years ago

    @ Nadine.wallenstein

    Sie loggen sich auch als Nutzer ein? Also mit den Daten vom Kundencenter?

    Sie können den Fehler in der App wie folgt

    Android: Menüpunkt "Über Voicemail" > "Die App bewerten" > "Ein Problem melden".
    IOS: Menüpunkt "Mehr" > "Logs versenden".

    direkt an die richtige Stelle melden.

    Grüße
    Mandy S.

    0

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