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5 years ago
I'am sorry, that you could not get in touch with our costumer service.
I have already checked your connection and there is a problem with your landline.
We need to send you a Technician to solve this.
The Technician will come to you on the 29th of January between 16 and 20 o'clock.
Please let me know if the appointment is okay for you.
Kind Regards
Markus Km.
3
Answer
from
5 years ago
Warm Regards
Animesh Dubey
Answer
from
5 years ago
Kind regards Sören G.
Answer
from
5 years ago
The issue is still there however not that frequent. But still it occurs in few hours. Just few minutes back it was not working.
Kindly help
Warm Regards
Animesh
Unlogged in user
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5 years ago
thanks for your reply.
I just checked everything, and we need to send you again a Technician, because we saw some other problems on your landline, and the Technician has to check and probably fix this.
He will come on the 1st February 2020 between 08:00 and 12:00 o'clock. Is that timeframe okay for you? If not, we are able to change it 24 hours before the actual appointment.
Are you maybe able to check your landline connection with another Router? That would be great.
Kind regards
Christina P.
0
5 years ago
Are there any updates? Is everything working fine now?
Greetings
Karsten L.
0
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