We use cookies and similar technologies (including 
) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.
By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.
Find more information in the Privacy Policy and Partner List.
Use of Utiq technology powered by your telecom operator
We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).
The Utiq technology is privacy centric to give you choice and control.
It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).
The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:
- on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
- on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.
By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.
You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.
Akzeptierte Lösung
akzeptiert von
vor 4 Jahren
Hallo @Thomas1988
nur in den beiden Tarifen MagentaTV Smart und Netflix ist die Nutzung der App inklusive.
https://www.telekom.de/magenta-tv/tarife-und-optionen/magenta-tv-mit-internet-festnetz#magenta-tv-preis-tabellen
0
vor 2 Jahren
Hallo!
wir haben den Tarif MagentaTV Netflix.
trotzdem
koennen wir kein Fernsehen auf dem Smartphone oder Tablett sehen. Lediglich den Fernseher können wir damit steuern.
wir haben die App neuninstalliert, die smarte Steuerung und die HDMI Kopplung am Fernseher ausgestellt, doch das Problem besteht weiterhin.
mit dem Account eines anderen Kunden ging es einwandfrei.
was machen wir falsch?
danke & gruss
kathrin
44C882F7-3FB4-4381-B650-01DB378AAE4C.png
7
Antwort
von
vor 2 Jahren
Hallo @kaaaathrin,
wenn du möchtest, können wir gerne über einen Tarifwechsel sprechen.
Ergänze dazu dann bitte dein Profil und lasse mich wissen, wann du gut zu erreichen bist.
Es grüßt
Sarah S.
Antwort
von
vor 2 Jahren
Schon erledigt, warten auf die Schaltung ☺️
Antwort
von
vor 2 Jahren
@kaaaathrin
Danke für die Rückmeldung - sehr gut, dass schon alles erledigt ist
Gruß
Jürgen U.
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Frage
von