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Geralt von Riva
vor 2 Jahren
@HB.Guttenberger
App mal deinstalliert und dann wieder neu installiert?
3
0
cannondaleMuc
vor 2 Jahren
Hallo @HB.Guttenberger
dann solltest du mal die MagentaTV App löschen und neu installieren
bitte mache folgendes, jeden Schritt!
App löschen (Einstellungen - Allgemein- IPhone/iPad Speicher - MagentaTV)
Standardbrowser zurücksetzen (Einstellungen->Safari->Verlauf und Websitedaten löschen)
Gerät neu starten - Soft Reset, nicht nur aus- und einschalten.
App installieren
2
0
teezeh
vor 2 Jahren
iPad (5Gen) mit IOS 16.1.1
Als erstes würde ich mal auf 16.2 aktualisieren. Und wenn das nichts hilft, die MagentaTV-App de- und neu installieren (wie @ Geralt von Riva und @cannondaleMuc bereits schrieben).
Viele Grüße
Thomas
3
0
Sven Ö.
Telekom hilft Team
vor 2 Jahren
Guten Tag @HB.Guttenberger , ich bitte um Entschuldigung für die späte Rückmeldung.
Haben Sie die hier genannten Hinweise schon ausprobiert? Ich freue mich über eine Rückmeldung zum Stand der Dinge.
Viele Grüße Sven Ö.
0
0
Uneingeloggter Nutzer
Frage
von
HB.Guttenberger