Hallo zusammen,

bei der Installation von GoTAPI-3.1.1.18353.12225 auf einem Terminal Server 2019 (aktuelles Patchlevel) erhalten wir folgende Fehlermeldung:

Parameters: ''

Prereq: ''

Database files: ''

Install location before processing: ''

Install location after processing: 'C:\Program Files (x86)\Go TAPI Broadworks'

Database instance before processing: ''

Database instance after processing: ''

NoShortcut before processing: ''

NoShortcut after processing: ''

NoLaunch before processing: ''

NoLaunch after processing: '1'

Did not detect SQL instance ''. SQL is required

As SQL is required, WI 4.5 is required

x64 operating system: '1'

Checking for Windows Installer v405

Detected Windows Installer version '500'. Want '405-100x64'

Windows Installer does not need installing

.net 4.5.2 is already installed

Installing SQL LocalDB

Installing SQL LocalDB 2014SP2 x64

Wird gestartet: "C:\Windows\system32\msiexec.exe" /i "C:\Users\ADMINI~1.GRA\AppData\Local\Temp\2\RarSFX0\SqlLocalDB_2014SP2x64.msi" /qn IACCEPTSQLLOCALDBLICENSETERMS=YES REBOOT=ReallySuppress /L*v "C:\Users\ADMINI~1.GRA\AppData\Local\Temp\2\SqlLocalDB.log"

SqlLocalDB 2014SP2 install result: '1603' (0x00000643)

After prereqs, error is: 'Failed to install SQL LocalDB. Error 1603 (0x00000643)'

Install aborted: 'Failed to install SQL LocalDB. Error 1603 (0x00000643)'

Ich habe bereits an den support von gointegrator (support@gointegrator.com) geschrieben, habe hier aber nur folgende Rückmeldung erhalten:

Unfortunately, we do not provide direct support to Deutsche Telekom’s customer base.

As a member of the service desk team, I am only authorized to accept tickets directly from Deutsche Telekom own internal support group.

This means that as the end user of the product, your reported issue must be raised directly with Deutsche Telekom rather than ourselves; Deutsche Telekom can then escalate this issue to us accordingly."

Ich hoffe ich bin hier an der richtigen Stelle, vielen Dank und liebe Grüße.