Hi Guys and sorry that in German, I promise I somehow understand and talk German but writing is not my strength.
anyway I received my modem and additional WiFi (did not know modem came with integrated one) and when I try to activate it, logging is fiber ID modem ID on 24% it gives out a problem. For. What I understood my fiber optic should be activated by Telekom but I don’t know how to initiate, I did not receive the fiber optics id as well glasfasser bestellnumet XXXX-PSM-XXX. How should I proceed? Thank you I. Advance.
vor einem Tag
Hi @Giomatias,
I will gladly look into this issue.
When would be a good time slot for a quick call? During the call I will ask for your customer number and the last six digits of you IBAN.
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