Hello,

Sorry, but my German is not good, thus I write in English.

I have fiber optic plan.

I have constant packet loss issues with every online game I play. I get anywhere from 2 to 30% packet loss, really varies a lot. Now these issues come and go usually, but this past month is unbearable. It is constant packet loss in every online game, no Matter what server the game is located, no Matter where it is routed through. I usually play FPS games and its unplayable because of that. I am aware of Telekom and some game server issues, but I am afraid its something different - since I get packet loss in every game.
Sometimes I also have low packet loss, but have very bad stuttering issues and I would guess its due to short term ping spikes..

Magenta app cannot find any issues with the internet. I must also say that I use WIFI 6 connectivity, but I got same result with Lan cable. 

I really never have good experience with my internet even though I put almost 100euro every month, so would be nice to get some help.

I would try to call technical support, but I couldn't find any English support contact, so maybe some English customer support will see this and help me.. Thank you!

Cheers!