change provider for prepaid SIM card

Question

Hello I have a prepaid SIM card from Telekom provider. Now I want to switch to another provider ( O2) with the same cell phone number. Would you please let me know how shoul I do? Unfortunately, I don't know German language. Thanks in advance, Sar

Anonymous User · Answer

Visit an O2 service point or their website and order a new plan. You will be asked if you want to get a new number or transfer an existing one. You do not need to cancel your Telekom plan as they will do it for you. Make sure you're signing up with the exact same name you are using with your current plan.

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