Speedport Smart 3 Status light is ON, no internet

Question

Hey. Apologize for not speaking German. I have a problem for few hours already.Router Speedport Smart 3 - only two lights ON - Status and WLAN. And there is no internet.I restarted the router and reset it,but no result.The diagnosis app on telekom.de is crashing. It says that the router is offline and the cables look to be ok. I have checked the cables - they are ok. When starting to restart the line during the diagnosis, the all process crashed few times due to error 503 (if i am not mistaken). Please help!

Chill erst mal · Answer

@IonN Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzenhttps://www.telekom.de/hilfe/hilfe-bei-stoerungen

Malte M. · Answer

Hello @IonN and welcome to the Community.I'm going to take a closer look to your landline. When are you available for a call?Kind RegardsMalte M.

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