Technician appointment (technician never called)

Question

Hi, Yesterday (21.06.2022) the technician had come to activate my internet connection. The message that I received said that the technician should come between 12:00-18:30, but I wait almost until 20:30 and I don't receive any call, any message, anything.  I can believe I just lost one day of my job because I need to be at home all day and the technician didn't even call me to say something. I need a new appointment as soon as possible because I work from home and without the internet is impossible to do it. I can't lose another day like this.

lejupp · Answer

I'm going to highlight your posting to the support team, maybe they can find out what happened and arrange a new appointment for you.

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