‎2.4 GHz network won't connect | Telekom hilft Community

2.4 GHz network won't connect

2 days ago

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

31

0

7

2 days ago

aastha_dave
Hello, I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue. Router: Speed port 3

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

aastha_dave

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

Is the 2.4 GHz still set to WPA2?

0
0
2 days ago
I don't recollect changing the security settings specifically. Does this affect me?
0
1
from
1 day ago

aastha_dave
I don't recollect changing the security settings specifically. Does this affect me?

I don't recollect changing the security settings specifically. Does this affect me?

aastha_dave

I don't recollect changing the security settings specifically. Does this affect me?

Did you perform a reset beforehand? Then check what the security settings are now.

0
Unlogged in user
from
1 day ago

aastha_dave

Thank you for your contribution to our community. 🙏🏽

Which security certificate is set? Is it WPA2? Are any devices registered with the 2.4 GHz Wi-Fi network?

Best regards
Timur
0
0
1 day ago
Does the 2.4 network work if you completely disable the 5 GHz network?

Mobile devices tend to stick to a SSID as long as possible. Probably you dont move far enough out of the 5 GHz network to have clients change to 2.4.

I dont own a speedport so please regard my suggestions as general advice only
0
2
from
1 day ago
DMSE

I dont own a speedport so please regard my suggestions as general advice only

Does the 2.4 network work if you completely disable the 5 GHz network?

Mobile devices tend to stick to a SSID as long as possible. Probably you dont move far enough out of the 5 GHz network to have clients change to 2.4.

I dont own a speedport so please regard my suggestions as general advice only

DMSE

I dont own a speedport so please regard my suggestions as general advice only

?????

aastha_dave

Router: Speed port 3

Hello,

I reconfigured my router settings on speedport.ip to change the name of the 5GHz network to <network_name>- 5G so that it appears as a different network while connecting. Unfortunately now, whenever I'm out of range of the 5GHz network, my devices are unable to connect to the regular <network_name> , that is, the 2.4 GHz network. Could someone please help? I absolutely cannot work from home because of this issue.

Router: Speed port 3

aastha_dave

Router: Speed port 3

Yes, you can turn the two Wi-Fi networks on and off separately. This can be done in the configuration menu.
0
from
1 day ago
Hello all,

Thank you for your help

Fix - Reverted back to old settings (same network name for 2.4GHz and 5GHz)

Learning - never change your Speed port settings :)
0
Unlogged in user
from

Unlogged in user

from

This could help you too

Wlan 2.4 Ghz und 5 Ghz

10 years ago

in

Festnetz & Internet

42922

0

3

Solved

WLAN auf 2.4 GHz umstellen?

6 years ago

in

Festnetz & Internet

86566

10

8

Solved

Fritzbox 7590 sendet kein 2.4 GHz Funknetz mehr

10 months ago

in

Festnetz & Internet

545

0

6

WLAN Verbindung unterbricht: WLAN-Station vom 2.4 Ghz Frequenzband abgemeldet

2 years ago

in

Festnetz & Internet

406

0

4

Speedport Smart 3 using 2.4 GHz with multiple random disconnections since last firmware update

4 years ago

in

Festnetz & Internet

601

0

5

Popular tags last 7 days

You might also be interested in

Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
To the contact form
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Zu den Internet-Angeboten