Anschluss von Dachgeschoss zum Erdgeschoss

2 years ago

Hello 

 

I want to move Anschluss von Dachgeschoss zum Erdgeschoss

 

Could you please advise how much for the Telekom technician to come to my house and move

 

Thank you

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  • 2 years ago

    Also, I would like to know if the cable marked as 1 in the picture is CAT6 cable

     

    Thanks

     

    Network.jpg

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    2 years ago

    Seems not to be a LAN cabling from this perspektive. But to be shure it is necessary to see the pairs and the shielding.

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  • 2 years ago

    Hi @nhan.le,

     

    I will gladly assist you. Please add your contact information to your profile and give me here a quick heads-up, including a timeframe in which you are available for a short call.

     

    Sören G. 

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  • 2 years ago

    Hello Sören G. 

     

    I have updated my profile with mobile number. The best time to call me is in the morning.

     

    There is a drilled hole from Keller to  Erdgeschoss already.  Therefore, it is easy to have a new cable from Telekom Box in Keller to Erdgeschoss . I can do this by myself.

     

    However, please advise the cable I marked "1" in the attached picture above. Is it network cable? 

     

    Please give me a call when you have time

     

    Thank you

     

     

    Network.jpg

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  • 2 years ago

    Hi @nhan.l,

     

    we will call you tomorrow morning. Please keep your customer number (Kundennummer) and the last 6 digits of your IBAN for said call ready.

     

    From the photo alone, I am not able to tell you what kind of cable that is. I am not even able to tell you if this TAE was installed by one of our technicians, since it is absolutely possible the former tenant/owner did it by himself or contracted an electrician.

     

    Kind regards

    Sören G.

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  • 2 years ago

    I attach here the picture of the box in Keller

     

    The line 1 goes to the Dachgeschoss

     

     

    telekombox-keller.jpg

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  • 2 years ago

    Hi @nhan.le,

     

    and thank you for the pleasant call. Here is the link we talked about. 🙂

    If you have further question, just ask or write us, when we should call.

     

    Sincerely,

     

    Johannes P.

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    Answer

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    2 years ago

    @Johannes P.  schrieb:
    Here is the link we talked about.

    You've talked about Error 404?

     

    @nhan.le 

    Use this one:

    https://www.telekom.de/zuhause/tarife-und-optionen/zubuchoptionen/installation-netzwerk

     

    🤗

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  • 2 years ago

    You got me @RoadrunnerDD😅 

     

    And thank you very much for the correct link. I directly copied it, to make my answer look less stupid.

     

    Thanks again & have nice weekend,

     

    Johannes P.

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  • 2 years ago

    Hello Johannes

     

    Thank you for your call and time. With the cost of ~ 140 euro, I am considering a very good Wi-Fi extender/repeater instead. 

     

    Thanks RoadrunnerDD as well

     

    Best regards,

    Nhan

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  • 2 years ago

    Thanks for your feedback @nhan.le.

    Let me know if you need further assistance or if you have any questions.

    I wish you a wonderful Sunday.

    Kind regards,

    Martin Bo.

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  • 2 years ago

    Hello Martin,

     

    No. I have other question.

     

    Wish everyone a good week ahead

     

    Best regards

    Nhan 

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