Anschluss von Dachgeschoss zum Erdgeschoss
2 years ago
Hello
I want to move Anschluss von Dachgeschoss zum Erdgeschoss
Could you please advise how much for the Telekom technician to come to my house and move
Thank you
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nhan.le
2 years ago
Also, I would like to know if the cable marked as 1 in the picture is CAT6 cable
Thanks
Network.jpg
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dauser
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nhan.le
2 years ago
Seems not to be a LAN cabling from this perspektive. But to be shure it is necessary to see the pairs and the shielding.
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nhan.le
Sören G.
Telekom hilft Team
2 years ago
Hi @nhan.le,
I will gladly assist you. Please add your contact information to your profile and give me here a quick heads-up, including a timeframe in which you are available for a short call.
Sören G.
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nhan.le
2 years ago
Hello Sören G.
I have updated my profile with mobile number. The best time to call me is in the morning.
There is a drilled hole from Keller to Erdgeschoss already. Therefore, it is easy to have a new cable from Telekom Box in Keller to Erdgeschoss . I can do this by myself.
However, please advise the cable I marked "1" in the attached picture above. Is it network cable?
Please give me a call when you have time
Thank you
Network.jpg
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Sören G.
Telekom hilft Team
2 years ago
Hi @nhan.l,
we will call you tomorrow morning. Please keep your customer number (Kundennummer) and the last 6 digits of your IBAN for said call ready.
From the photo alone, I am not able to tell you what kind of cable that is. I am not even able to tell you if this TAE was installed by one of our technicians, since it is absolutely possible the former tenant/owner did it by himself or contracted an electrician.
Kind regards
Sören G.
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nhan.le
2 years ago
I attach here the picture of the box in Keller
The line 1 goes to the Dachgeschoss
telekombox-keller.jpg
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Johannes P.
Telekom hilft Team
2 years ago
Hi @nhan.le,
and thank you for the pleasant call. Here is the link we talked about. 🙂
If you have further question, just ask or write us, when we should call.
Sincerely,
Johannes P.
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RoadrunnerDD
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Johannes P.
2 years ago
You've talked about Error 404?
@nhan.le
Use this one:
https://www.telekom.de/zuhause/tarife-und-optionen/zubuchoptionen/installation-netzwerk
🤗
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Johannes P.
Johannes P.
Telekom hilft Team
2 years ago
You got me @RoadrunnerDD! 😅
And thank you very much for the correct link. I directly copied it, to make my answer look less stupid.
Thanks again & have nice weekend,
Johannes P.
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nhan.le
2 years ago
Hello Johannes
Thank you for your call and time. With the cost of ~ 140 euro, I am considering a very good Wi-Fi extender/repeater instead.
Thanks RoadrunnerDD as well
Best regards,
Nhan
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Martin Bo.
Telekom hilft Team
2 years ago
Thanks for your feedback @nhan.le.
Let me know if you need further assistance or if you have any questions.
I wish you a wonderful Sunday.
Kind regards,
Martin Bo.
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nhan.le
2 years ago
Hello Martin,
No. I have other question.
Wish everyone a good week ahead
Best regards
Nhan
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