Anschluss von Dachgeschoss zum Erdgeschoss

2 years ago

Hello 

 

I want to move Anschluss von Dachgeschoss zum Erdgeschoss

 

Could you please advise how much for the Telekom technician to come to my house and move

 

Thank you

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    • 2 years ago

      Also, I would like to know if the cable marked as 1 in the picture is CAT6 cable

       

      Thanks

       

      1

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      2 years ago

      Seems not to be a LAN cabling from this perspektive. But to be shure it is necessary to see the pairs and the shielding.

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    • 2 years ago

      Hi @nhan.le,

       

      I will gladly assist you. Please add your contact information to your profile and give me here a quick heads-up, including a timeframe in which you are available for a short call.

       

      Sören G. 

      0

    • 2 years ago

      Hello Sören G. 

       

      I have updated my profile with mobile number. The best time to call me is in the morning.

       

      There is a drilled hole from Keller to  Erdgeschoss already.  Therefore, it is easy to have a new cable from Telekom Box in Keller to Erdgeschoss . I can do this by myself.

       

      However, please advise the cable I marked "1" in the attached picture above. Is it network cable? 

       

      Please give me a call when you have time

       

      Thank you

       

       

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    • 2 years ago

      Hi @nhan.l,

       

      we will call you tomorrow morning. Please keep your customer number (Kundennummer) and the last 6 digits of your IBAN for said call ready.

       

      From the photo alone, I am not able to tell you what kind of cable that is. I am not even able to tell you if this TAE was installed by one of our technicians, since it is absolutely possible the former tenant/owner did it by himself or contracted an electrician.

       

      Kind regards

      Sören G.

      0

    • 2 years ago

      I attach here the picture of the box in Keller

       

      The line 1 goes to the Dachgeschoss

       

       

      0

    • 2 years ago

      Hi @nhan.le,

       

      and thank you for the pleasant call. Here is the link we talked about. 🙂

      If you have further question, just ask or write us, when we should call.

       

      Sincerely,

       

      Johannes P.

      1

      Answer

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      2 years ago

      Johannes P.

      Here is the link we talked about.

      Here is the link we talked about.
      Johannes P.
      Here is the link we talked about.

      You've talked about Error 404?

       

      @nhan.le 

      Use this one:

      https://www.telekom.de/zuhause/tarife-und-optionen/zubuchoptionen/installation-netzwerk

       

      🤗

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    • 2 years ago

      You got me @RoadrunnerDD😅 

       

      And thank you very much for the correct link. I directly copied it, to make my answer look less stupid.

       

      Thanks again & have nice weekend,

       

      Johannes P.

      0

    • 2 years ago

      Hello Johannes

       

      Thank you for your call and time. With the cost of ~ 140 euro, I am considering a very good Wi-Fi extender/repeater instead. 

       

      Thanks RoadrunnerDD as well

       

      Best regards,

      Nhan

      0

    • 2 years ago

      Thanks for your feedback @nhan.le.

      Let me know if you need further assistance or if you have any questions.

      I wish you a wonderful Sunday.

      Kind regards,

      Martin Bo.

      0

    • 2 years ago

      Hello Martin,

       

      No. I have other question.

       

      Wish everyone a good week ahead

       

      Best regards

      Nhan 

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