Can't submit my Leitungs-ID to the ready to surf portal, would like to see if I can skip the technician appointment

vor einem Tag

Hello, the 'Ready to Surf' webpage is unfortunately not loading. I have securely saved my line ID and order number in my community profile. Could you please cancel the technician appointment for me? Thanks

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vor 9 Minuten

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    • vor einem Tag

      @Lujain I am sure we can sort it out. Please add a callback number to your profile and then let me know here in the thread once you’ve done so.

       

      Kind Regards Wiebke 

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      vor 13 Stunden

      Any time from 10am onwards today! Thanks so much.

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      vor 7 Stunden

      Hello Wiebke,

      Let me know if it is possible to have that call today! Thanks so much.

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      vor 9 Minuten

      Hello @Lujain,

       

      sorry that we haven’t been able to call you today. We’ll be available tomorrow from 7 a.m. to 11 p.m. When would be the best time to reach you by phone?

      Kind regards
      ^Khaled

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