‎Can't submit my Leitungs-ID to the ready to surf portal, would like to see if I can skip the technician appointment

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Can't submit my Leitungs-ID to the ready to surf portal, would like to see if I can skip the technician appointment

vor einem Tag

Hello, the 'Ready to Surf' webpage is unfortunately not loading. I have securely saved my line ID and order number in my community profile. Could you please cancel the technician appointment for me? Thanks

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vor 51 Minuten

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vor einem Tag
@Lujain I am sure we can sort it out. Please add a callback number to your profile and then let me know here in the thread once you’ve done so.

Kind Regards Wiebke
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vor 14 Stunden
Any time from 10am onwards today! Thanks so much.
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vor 8 Stunden
Hello Wiebke,

Let me know if it is possible to have that call today! Thanks so much.
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vor 51 Minuten
Hello @Lujain,

sorry that we haven’t been able to call you today. We’ll be available tomorrow from 7 a.m. to 11 p.m. When would be the best time to reach you by phone?

Kind regards
^Khaled
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Can't submit my Leitungs-ID to the ready to surf portal, would like to see if I can skip the technician appointment

Glasfaseranschluss wird seit 12 Monaten nicht fertig gestellt

keine Reaktion Kundenservice, angedrohte Sperre

English support call

Installationstermin: Der vereinbarte Termin wurde storniert

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