Solved

DSL internet Kündigen/Termination

5 years ago

Hello Telekom

I don't speak good German, so posting in English. People absolutely do not help in the chat box.

I made a contract for Internet- Magenta at home M Hybrid almost 2 years ago, and now I want to cancel it as the 2 years is coming close to an end. Since its an Internet DSL connection, I cannot find anywhere on the webpage any form to cancel it, neither I can add my contract there, as it always asks me for my phone number (mandatory) -however my connection has nothing to do with my phone. Please advise.

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    • Accepted Solution

      accepted by

      5 years ago

      enter the number provided with your dsl contract.

      you definitely have one

      other numbers will not work.

      have a look at the documents of your contract.

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    • Accepted Solution

      accepted by

      5 years ago

      bhavin

      Since its an Internet DSL connection,

      Since its an Internet DSL connection,

      bhavin

      Since its an Internet DSL connection,


      It's not an internet connection only. A phone line and number is included in your contract, too.

      0

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